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Formerly known as California Oncology of the Central Valley Request an Appointment
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Formerly known as California Oncology of the Central Valley Request an Appointment

COVID-19 Policies

Women's Cancer Care > News > COVID-19 Policies

We are committed to remaining open in order to serve the women of our community during COVID-19. In order to do so safely, we have put guidelines in place for all patients, staff, and visitors. Thank you for being understanding and complying with these rules—the safety of our patients and team members is our highest priority, and we are grateful for your help in protecting the community.

What to Expect at WCC

The following rules are in place to comply with CDC and California COVID-19 safety guidelines:

  • Please wear a face covering over your mouth and nose at all times.
  • You will be screened at the door for fever and recent symptoms. If you are symptomatic or have been recently exposed to COVID-19, your appointment will need to be rescheduled at least 10 days away.
  • Wash your hands before your visit and after, using soap and warm water for 20 seconds and scrubbing vigorously. Use hand sanitizer in between washes or when hand washing is not available.
  • If you are exposed to someone with COVID, you must quarantine for 14 days.
  • If you test positive for COVID, you must quarantine for 10 days and be at least 24 hours from the last fever without the use of fever-reducing medication before coming back to our office.

You will receive an automated call confirming your appointment along with COVID-19 screening questions. If you answer’ yes’ to any of the questions, we ask that you notify our office immediately to reschedule your appointment.

Watch for These Symptoms

Please call ahead to reschedule your appointment if you are experiencing any of the symptoms below.

  • New cough or shortness of breath
  • Fever and/or chills
  • Vomiting or diarrhea

Visitation Policy

In accordance with public health and CDC guidelines, Women’s Cancer Care maintains a highly restrictive visitation protocol. We are hopeful the time will soon come when we can relax our policy, but currently, we have a “NO VISITOR” policy, with some limited exceptions.

Visitation for Special Circumstances

Patients with Altered Mental Status

Any patient who needs assistance from a surrogate, agent, or conservator for medical-decision making, may have ONE visitor at any time. Rotation of visitors is not permitted.

Patients with Mobility Issues

Any patient with mobility issues may have ONE visitor to assist with navigating the patient throughout the office (i.e. patient in wheelchair, with walker, etc.)

Guidelines for ALL Visitors:

  • Must be age 12 or older
  • Must wear face mask/covering at all times
  • Must practice hand hygiene before and after visit

Tele-visiting

We offer tele-visiting as an option to connect patients with their loved ones whenever possible. This is a great way for families to visit when they can’t be physically present.

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