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Formerly known as California Oncology of the Central Valley Request an Appointment

Office Policies

An Environment of Healing

We do our best to provide a peaceful environment for our patients. Thank you for helping to create an atmosphere that fosters healing and care!

Hours of Operation

Monday – Thursday 8 a.m. to 5 p.m.

Friday from 8 a.m. to 12 a.m.

After-Hours Phone Calls

If you call our office after hours, you can leave a message. If you need immediate assistance, the answering service will connect you to a provider.

Appointments

Reminder: You will receive a phone reminder two days before your appointment.

Cancellation: Please call at least 24 hours ahead of time if you must cancel an appointment.

There is a $25 charge if you fail to show up for a scheduled appointment or cancel with less than 24 hours’ notice. If you are more than 30 minutes late to an appointment, the appointment may be rescheduled.

Labs & Medications

Lab Tests

Our on-site laboratory provides complete blood counts (CBCs), urinalysis and chemistry panels ordered by our physicians. If you have any abnormal lab results that require immediate attention, we will contact you. If additional tests are requested, they will be sent to another facility and you will be billed directly by that company.

Prescriptions & Refills

When calling our office, you will be asked for your preferred pharmacy location. Prescriptions and refills are processed during regular business hours and requests made after 4 p.m. will not be processed until the following day. Please allow up to 48 hours to process refills, including pain medication. Also, if our physician has not treated you within the past year, an appointment may be required.

The Women’s Cancer Care Office

Children

Please be aware that children under the age of 12 are not permitted at Women’s Cancer Care at any time due to safety concerns.

Guests

Please limit your guests to two people in the exam room and one person in the infusion room during your treatment.

Odors

Many of our patients are highly sensitive to smell or have allergies. We ask that patients and their guests refrain from using perfume or strongly scented lotions before visiting Women’s Cancer Care. Also, please do not smoke before your visit, and ask your guests to respect this important policy.

Animals

For the safety and health of others, please do not bring animals to your appointment unless they are a registered guide dog.

Cell Phones

When you arrive at our facility, please turn your phone to silent. When you are with any member of our team, please refrain from using your cell phone. If your guest needs to have a conversation on their cell phone, please have them step outside.

Wi-Fi

Wireless Internet is available for patients and their guests. Please ask the front desk for information about accessing our wireless network.